Jobs

Portfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Counselling Manager to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees, and their family members.This is an exciting opportunity to support and coach a small team of 8 - 12 frontline counsellors, daily within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. The Counselling Manager will focus on moving the team forward in always delivering a high-quality service. Job OverviewTo work alongside the EAP management team in coaching their teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. To monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. Day To Day Responsibilities as a Counselling Manager: * Overall responsibility for the day to day running of the EAP department and responsibility for daily efficiencies of team * To provide daily, weekly, monthly reports to the Head of Operations and Head of Counselling as required * Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies * Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols * Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * To identify areas of learning and amongst the team and ensure relevant training is provided * To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are always following the Risk Guidance policy * To assist the investigation and outcome of complaints and liaise with clients and service managers regarding service issues * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * Increase the amount of availability for inbound calls amongst your team through active interventions and ensure team members are striving for maximum talk time and to achieve the organisational objective of flow out referrals at less than 5% * To support with recruitment and attend interviews when required * To hold fortnightly one-to-one meetings with individual team members * To support and provide training to new starters and ensure…

Sales Analyst 5 days a week in office Based in Manchester City Paying 30k - 40k, based on experience As a Sales Analyst, you'll be a key member of the Finance team, working closely with commercial, sales, and marketing teams to drive performance through data-driven insights. Your expertise will directly contribute to enhancing sales strategies and shaping business decisions. Responsibilities: * Sales reporting: Create and deliver detailed sales reports, dashboards, and presentations that bring data to life through compelling storytelling. * Performance monitoring: Track key performance indicators (KPIs), identify trends, and highlight opportunities to optimise sales strategies. * Data collection & analysis: Process and analyse large datasets to uncover customer behaviour insights and market trends. * Forecasting & planning: Contribute to sales forecasting, budgeting, and planning by leveraging predictive analytics and historical data. * Collaboration: Work with cross-functional teams to align data initiatives and evaluate the financial impact of sales and marketing campaigns. * Data Integrity: Maintain the accuracy of sales data through robust validation and regular auditing. What we're looking for: * 2 - 4 years in a similar analytical role. * Proficiency in data analysis tools (e.g., Tableau, Power BI) and the ability to translate complex datasets into actionable insights. * Exceptional written and verbal communication skills, with the ability to engage both technical and non-technical audiences. If you're ready to use your analytical expertise to influence and enhance sales performance, we'd love to hear from you! 48912CHINDMANS

We are currently working with our client, a luxury retail brand who are looking for a Reward Manager to become part of their People & Organisation team. This role is crucial in ensuring that our compensation and benefits programmes are run effectively and aligned with company goals and industry standards. The ideal candidate will have a strong understanding of compensation structures and data analysis. Duties to include: * Processing compensation & benefits. * Pay Grading using Willis Towers Watson methodology. * End to end reward cycles (Annual reviews) * Job grading * Salary benchmarking. * Project management and delivery. * Stakeholder Management. Candidates will have advanced Excel skills and proven experience in compensation and benefit administration and at least 5 year's experience within reward.This role is a full time role that offers hybrid working. The successful candidate will be offered a competitive salary along with some great benefits including Discretionary bonus, private healthcare, life assurance and retail discounts. There will also be a bonus upon completion of the 12 month contract 48920CHINDHRR

Portfolio Payroll are pleased to be working with a globally recognised organisation in the fashion & beauty industry who are looking for an accomplished EMEA Payroll Manager to join their payroll team on an initial 12 month FTC. This is a newly created role due to rapid growth & success of the organisation. As EMEA Payroll Manager, you will report into the Global Head of Payroll & work with the EMEA & UK payroll team. Responsibilities include: * Processing multiple outsourced EMEA payrolls on a monthly basis, ensuring accuracy & timely delivery in accordance to deadlines * Working closely with third-party providers on local regulations * Producing monthly reporting for finance * Perform control checks for audit & reporting * Play an integral part in a number of payroll related projects * Supporting on year end payroll activities * Drive continuous improvement on processes & procedures Experience required: * Demonstratable experience of processing multiple EMEA payrolls * Experience working with multiple third-party providers * Able to work in a demanding & faced paced retail environment * Excellent communication & organisation This role offers hybrid working (2 days per week in office), as well as working hours of 9-5:30, performance related bonus, 25 days annual leave + bank holidays + birthday off + 1 wellness day per year. Other benefits include a generous employee discount and medicash. Hiring ASAP - apply below if you have the experience required. 48913GCINDPAY

A new permanent opportunity has arisen working for a global professional services company. This is a newly created role & will report directly into the International Payroll Manager. This is a pivotal part of the payroll function & will require candidates to be responsible for: * Managing multiple country payrolls - 25+ EMEA & APAC countries * Working with the International Payroll Manager to implement new payrolls across new EMEA & APAC jurisdictions * Dealing with and resolving any escalated payroll queries * Ensuring payroll compliance to local regulations * Prepare on year-end reporting * Managing a small payroll team on a daily basis - identifying areas of training and support * Assisting with project related work Although not essential, it would be highly beneficial if you are CIPP qualified.A superb benefits package is also available with this role.Interviewing now. 48917GCINDPAYN

Payroll & Pensions Manager - Salford - 18 Month FTCSalary: £52000 Job SummaryPortfolio Payroll are pleased to be supporting our Salford based client to recruit an experienced Payroll & Pensions Manager to joinhg their establish payroll team. This is a fantastic opportunity, which benefits from some amazing benefits and great offices. This is a really exciting time for our client which is a well known organisation in the Salford area. This is a fantastic opportunity for someone passionate about providing a first class payroll services, Ideally CIPP qualified and looking to support in the personal development of the wider team. * Overseeing and managing a team of Payroll administrators * Delivery of an efficient and timely payroll * Providing a best in class service to the wider business and developing and driving best practice within the Payroll & Pensions function Desirable skills and attributes: * Experienced Payroll & Pensions Manager, Ideally with experience of LGPS * Management of hybrid teams * Pensions Management experience 48919GOINDPAYN

Portfolio Procurement are looking to recruit an experienced Fresh Produce Senior Buyer/Category Manager. This is a 15 Month fixed term contract that comes with excellent benefits including Hybrid working (2 days in office per week), 25 days holiday, plus many other flexible benefits. Primary Responsibilities: * Source fresh produce and negotiate prices across all fruit categories * Set the strategic direction of the product range and drive the sourcing of customer produce * Evolve supply base to keep up with the changing produce landscape * Lead regular supplier reviews and manage the performance of our supply * Support Sourcing team, providing guidance, coaching and support to your team. Experience : * Experienced Fruit & Vegetable Buyer * Strong understanding of local and international fresh produce supply chains * Background of analysing market and customer trends to drive change * Supplier or customer management 48915JEINDPRO

Portfolios are proud to be representing a leading global investment firm who are seeking a senior analyst to work within the wider HR team. This role be responsible for managing the department's ticket queue in the case management system, triaging incoming work, and resolving tickets, queries, and requests related to HR Services program administration. This role is ideal for someone detail-oriented and proactive, with experience working in a dynamic, collaborative environment. Responsibilities * Manage and resolve incoming requests related to HR processes and systems. * Provide first-level troubleshooting and customer service support. * Collaborate with other teams to address issues and ensure efficient resolutions. * Assist in administrative tasks such as onboarding, reporting, and data management. * Support annual HR processes and initiatives. * Contribute to developing streamlined procedures and project documentation. * Provide mentorship to team members as needed. To be considered for this opportunity it is essential that you have the following: * Post-secondary education and several years of experience in an HR or administrative capacity. * Familiarity with HR systems and case management tools is an advantage. * Strong communication, organisational, and problem-solving skills. * Ability to maintain confidentiality and handle sensitive information. * Proficiency with standard software tools, including Word, Excel, and Outlook. 48916CHINDHRR

Portfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Counselling Manager to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees, and their family members.This is an exciting opportunity to support and coach a small team of 8 - 12 frontline counsellors, daily within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. The Counselling Manager will focus on moving the team forward in always delivering a high-quality service. Job OverviewTo work alongside the EAP management team in coaching their teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. To monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. Day To Day Responsibilities as a Counselling Manager: * Overall responsibility for the day to day running of the EAP department and responsibility for daily efficiencies of team * To provide daily, weekly, monthly reports to the Head of Operations and Head of Counselling as required * Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies * Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols * Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * To identify areas of learning and amongst the team and ensure relevant training is provided * To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are always following the Risk Guidance policy * To assist the investigation and outcome of complaints and liaise with clients and service managers regarding service issues * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * Increase the amount of availability for inbound calls amongst your team through active interventions and ensure team members are striving for maximum talk time and to achieve the organisational objective of flow out referrals at less than 5% * To support with recruitment and attend interviews when required * To hold fortnightly one-to-one meetings with individual team members * To support and provide training to new starters and ensure…